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SSL Certificate Troubleshooting: Common Issues and Solutions

2025-05-253 min readSSL Security Team

Common SSL Certificate Issues

SSL certificate problems can disrupt your website's security and user experience. Understanding common issues and their solutions helps maintain secure HTTPS connections.

This guide covers the most frequent SSL certificate problems and how to resolve them effectively.

Warning Signs

Watch for these common SSL certificate warning signs:

  • Browser security warnings
  • Certificate chain errors
  • Name mismatch errors
  • Expired certificates
  • Mixed content warnings
  • Revocation issues

Common Error Messages

  • "Your connection is not private"
  • "Certificate has expired"
  • "Certificate is not trusted"
  • "Domain name mismatch"
  • "Incomplete certificate chain"

Troubleshooting Steps

Follow these steps to diagnose and fix SSL certificate issues:

  • Check Certificate Status

    Verify expiration date, validity, and trusted status

  • Verify Installation

    Ensure proper certificate installation and chain configuration

  • Test Configuration

    Use SSL checker tools to validate your setup

Best Practices

1
Regular Monitoring

Check certificate status and expiration dates regularly

2
Proper Configuration

Maintain complete certificate chains and correct server settings

3
Update Procedures

Document renewal and update processes for consistency

4
Security Testing

Regularly test SSL configuration for vulnerabilities

Getting Started

Having SSL certificate issues? Start by checking your certificate's status and validity. Use our troubleshooting steps above to identify and resolve common problems. Remember to maintain good security practices and regular monitoring to prevent future issues.